HOW MIGHT WE…

Create ways to see, face and address inequity in Napa County?

The Inquiry

This team is interested in developing more understanding of the disconnect within the wine and hospitality industry between workers and their employers regarding services and supports that are available to families.

The Experiment

The design team hosted a table at the annual Dia de la Familia event in July 2019 and used this opportunity to collect more data from LatinX families. 24 parents were interviewed in Spanish at the event.

The Outcomes

Interviews and network mapping indicated that employers are not considered part of the network of support for Latinx families and families are not always certain how to access the services they need.

This design team would like to prototype training neutral interlocutors (e.g., food truck vendors, grocers) who are trusted sources in the Latinx community to provide information about key services.